It is a real pleasure going in to purchase a car at Gerald. From the time, I enter the dealership to the time I drove off.
Both Manny and Ben were amazing! I hate the process of buying cars but these two made it much more enjoyable. I have small children so I was able to call ahead and get our finances inline prior to going to the dealership. As a parent I really appreciated the time that this dealership took with me as I called other dealerships and they were not willing to do this. Ben pulled a couple of cars for me so that when I came in I was able to look at what fit my financial budget and decide on a car quickly. There was no haggle, the price was what it was and I honestly couldn't be happier. I would highly recommend this dealership. I know that they just gained a customer for life. :).
It was quite quick and professional. Was given proper feedback on what is required to be done now to ensure smooth car functioning.
Faster than expected for oil change, nice waiting room with coffee and snacks. I was in and out in no time at all.
Saul and his team are always very friendly, professional and helpful. The work is done quickly and accurately, and they keep you updated during the process. Always a great experience there!
Always Friendly, on time, accurate, great service. No problems with making appointments. Good waiting area. Service rep Saul Cabrales is always very helpful.
I enjoyed the kindliness o thef staff, in and out (by phone) of the facility. The communication is excellent. I would recommend Gerald Nissan to anyone I know. It is a drive to get there for me, but their service shows why I go back.
Always friendly, the service staff always explains what they are doing & the service area as well as the dealership is extremely clean.
Been dealing with Mark for a number of years. He has always been professional and helpful! Many times I feel he has gone above the duty of the job. Mark is a great asset of Gerald Nissan Naperville!
Took over 2 hrs for an oil change due to a new employee. Was not charged for waiting so long and next oil change free as well for my inconvenience